
Payment Policy for ZoneViral
Effective Date: March 17, 2025
At ZoneViral, we strive to make your shopping experience as smooth and convenient as possible. This Payment Policy outlines the methods of payment accepted on our website, the terms of payment, and security practices. By placing an order with us, you agree to the following terms.
1. Accepted Payment Methods
We accept a variety of secure payment options to ensure that your transaction is convenient and safe. The following methods are accepted:
Credit and Debit Cards:
- Visa
- MasterCard
- American Express
- Discover
- JCB
PayPal:
You can pay using your PayPal account for quick and secure transactions.Apple Pay:
Available for quick, secure payments if you’re using an Apple device.Google Pay:
Available for customers using Android devices.Bank Transfers:
For large transactions or specific regions, we also accept direct bank transfers. Please contact our customer support team for more details.
2. Payment Processing
When you make a purchase, your payment will be processed by a secure payment gateway. Payments are processed in real-time at the point of checkout. Your credit card or other payment method will be charged once your order is confirmed. Please note that we do not store your credit card information, as we use a third-party payment processor to handle payments securely.
3. Payment Security
We take your security seriously. All transactions on our website are encrypted using SSL (Secure Socket Layer) technology, which ensures that your personal and payment information is protected. Our payment gateways are compliant with industry standards, ensuring your data remains safe.
4. Currency
All transactions on our website are processed in USD (United States Dollar). If you are shopping internationally, please note that your bank or payment processor may convert the currency to your local currency, and additional conversion fees may apply.
5. Authorization and Fraud Prevention
For your protection, all payment methods are subject to verification and authorization by your bank or payment processor. In some cases, we may contact you for additional verification or to confirm suspicious activity. We reserve the right to cancel any order if we believe there is a risk of fraud or unauthorized transactions.
6. Taxes and Additional Charges
Sales tax may be applicable based on the shipping address. This will be calculated and displayed during the checkout process. In addition, some international orders may be subject to duties, taxes, or import fees, which are the responsibility of the customer. These charges are not included in the total price at checkout.
7. Order Confirmation
Once your payment is processed successfully, you will receive an order confirmation email. This email will include the details of your purchase, including the items ordered, the total price, and the expected shipping timeline. Please keep this email for your reference.
8. Payment Declines
If your payment is declined for any reason, you will receive a notification. In this case, we recommend verifying your payment information, ensuring that there are sufficient funds, and trying the transaction again. If you continue to face issues, please contact your bank or payment provider for assistance.
9. Refunds
Refunds will be issued based on our Refund and Return Policy. Refunds will be processed back to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider’s policies.
10. Contact Information
If you have any questions regarding our payment options, or need assistance with a transaction, please contact us:
- Street: Po Box 50, Bluff Dale, Texas (TX)
- Phone number: (800) 527-8659
- Email: info@zoneviral.xyz
- Website: https://zoneviral.xyz/