Sales Policy for  ZoneViral
Effective Date: March 17, 2025

At Túi Xách ZoneViral, we strive to provide our customers with the best quality products at competitive prices. Our Sales Policy outlines the terms and conditions under which sales are made, including promotions, discounts, and payment terms. By making a purchase from our website, you agree to the following terms:

1. Product Availability

We make every effort to ensure that the products listed on our website are in stock and available for immediate purchase. However, due to high demand, certain items may be out of stock or unavailable at times. If an item is out of stock, we will notify you as soon as possible, and you can choose to be refunded, backordered, or offered a similar alternative product.

2. Pricing

All prices displayed on our website are in US dollars (USD) unless otherwise specified. Prices may be subject to change without notice. While we make every effort to ensure accurate pricing, there may be instances of typographical errors or technical issues that result in incorrect prices being displayed. In such cases, we reserve the right to cancel or adjust the order and notify the customer of the correction.

3. Promotions and Discounts

From time to time, we may offer special promotions, discounts, or sales events. These promotions are subject to the following terms:

  • Limited Time Offers: Promotional prices or discounts are valid for a specific period only and may end without notice.
  • Coupon Codes: If a coupon or discount code is provided, it must be entered at checkout to receive the discount. Only one discount code can be applied per order.
  • Non-transferable: Discounts, coupons, and promotions are valid only for the specific customer or order and cannot be transferred or used in conjunction with other promotions unless explicitly stated.
  • Exclusions: Certain products or categories may be excluded from promotions, including custom items, sale items, or clearance products.

4. Order Acceptance

All orders placed through our website are considered an offer to purchase and are subject to our acceptance. We reserve the right to accept or decline any order for any reason. Once an order is placed, you will receive an order confirmation email, but this does not guarantee that the order will be fulfilled. The order will be considered accepted once it has been processed and shipped.

5. Payment Terms

We accept a variety of payment methods, including but not limited to:

  • Credit or debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other online payment services

By submitting your payment information, you authorize us to charge the total order amount, including any applicable taxes and shipping fees. Payments must be processed successfully before your order is shipped.

6. Shipping and Delivery

Shipping charges are calculated based on the delivery address, size, and weight of the order. We offer a variety of shipping options, including standard and expedited shipping. Shipping times may vary depending on your location, and we will provide an estimated delivery date at the time of checkout.

  • Domestic Orders: Typically processed and shipped within 1-3 business days.
  • International Orders: May take longer depending on customs procedures and local regulations.

Please note that shipping delays may occur due to weather, holidays, or other unforeseen circumstances.

7. Sales Tax

Sales tax will be applied to your order in accordance with the applicable tax laws in your jurisdiction. The tax amount will be calculated at checkout and added to your order total.

8. Custom Orders

Custom or personalized items are subject to specific sales terms. Once an order is placed for a custom item, it cannot be canceled, refunded, or exchanged unless the product is defective or damaged upon arrival.

9. Order Cancellations

Orders can be canceled within 24 hours of purchase, as long as the item has not been processed or shipped. Once an order is shipped, it cannot be canceled, and you will need to follow our Return and Refund Policy if you wish to return the item.

10. Customer Support

If you have any questions or need assistance with your order, our customer support team is available to help. You can contact us through the following channels:

11. Right to Modify the Sales Policy

We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be posted on our website with an updated “Effective Date.” Please check this page periodically to stay informed about our sales terms and conditions.

By making a purchase with us, you agree to comply with the terms outlined in this Sales Policy. Thank you for shopping with  ZoneViral!